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Frequently asked questions
How do I get free shipping?
All retail only orders over $99 weighing under 1kg are eligible for free standard shipping. Our free shipping offer excludes orders containing prescription medication and cold shipped items. Free shipping for orders weighing over 1kg is only available to selected metro areas. For more information, please see our Delivery Policy page.
How much is delivery?
How do you deliver pet medication?
When will my order be dispatched?
Can I return a product?
Can I return prescription medication?
Amazing results
"Thank you Pet Chemist for the fast service and delivery, I was impressed and amazed with your quality of service!"
Rhonda, Canberra