Online Vet Prescriptions: What You Need To Consider

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Pet prescriptions simplified

Obtain a prescription from your vet

Place an order and upload your prescription

Post your original prescription to our PO Box

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“Went to the vet for my 10 yo dog who now needs ongoing medication. Pet chemist easy to order, fast delivery and less than half the price of the vet for exactly the same product. I have recommended this company to all of my friends.”

Jan Mc, VIC

Prescription FAQs

How do I order medication for my pet?

To order medication for your pet through Pet Chemist Online, the first step is to obtain a written prescription from your vet. Then you can search for the relevant medication (or ask us for help!) and place an order online. The last step is to post the prescription to our PO Box.

Can I purchase pet medication without a prescription?

A written authorisation from your vet in the form of a prescription is required so the pharmacist can dispense medication for your pet. Pet Chemist Pharmacy cannot provide any prescription medication without a written prescription.

Who dispenses the prescription medication for my pet?

Pet Chemist Online is not a pharmacy but facilitates the supply of prescription medications by an Australian registered pharmacist through our website. All medication supplied on acceptance of your order by the pharmacist will be supplied by Pet Chemist Pharmacy (ABN: 70 621 918 965, NSW Pharmacy Registration Number: PC0030385). All medication supplied by Pet Chemist Pharmacy is dispensed by Australian registered pharmacists in accordance with national and state legislation.

Is the medication supplied by Pet Chemist Online authentic?

Yes. When purchasing prescription medication through Pet Chemist Pharmacy you know that:

All prescription medication supplied is sourced from Australian veterinary wholesalers or direct from the manufacturer,
All medication supplier is registered with the Australian Government through either the TGA or APVMA,
All medication supplied is processed and dispensed by Australian-registered pharmacists.

Where do I post the original prescription?

Once you've placed an order for pet medication, you are required to post the original pen signed prescription to our free reply paid PO Box address:

Pet Chemist Online

Reply Paid 89752

PO Box 999

Tweed Heads

NSW 2485

Can you accept a prescription from an online vet?

In line with Australian Veterinary Association (AVA) and state veterinary board guidelines, Pet Chemist Pharmacy cannot accept prescriptions from online-only telemedicine veterinary businesses.

Can you accept a prescription that was emailed to me?

Pet Chemist Pharmacy requires original pen signed prescriptions. If your vet only emailed the prescription to you, then please request that they post the original pen signed prescription to us directly.

What if my vet will not write a prescription?

While we find that most veterinarians in Australia are usually more than happy to write a prescription, they are not legally required to do so when requested. If your vet is unwilling to write a prescription, then you can try to find another vet in your area who is happy to write prescriptions (we find that the vast majority of vets are happy to write prescriptions). Your pet will require a full consultation with the new vet before they can write a prescription.

How long is a prescription valid for?

Veterinary prescriptions are valid for up to 12 months (unless a shorter date is specified by your vet) or until all of the repeats on the prescription are used up, whatever comes first. Please note that some special types of prescriptions have shorter expiry dates.

If your vet has not included repeats, or has specified “no repeats”, then the prescription is valid for one supply only and we will need a new prescription for your next order.

Can my vet write an "ongoing" prescription?

No, since a prescription is only valid for up to 12 months, your vet cannot write an "ongoing" prescription. Furthermore, we are only allowed to supply up to the quantity that your vet authorises on the prescription. Once we have supplied what your vet authorises on the prescription, we will need a completely new prescription to provide more medication.

I have one repeat, what does this mean?

If your vet has authorised one (1) repeat, this means that they are authorising the initial quantity (i.e. 1 bottle), plus one repeat – therefore there are two supplies (i.e. 2 bottles) in total.

If my script has repeats, will you hold it for my next order?

For the vast majority of our clients, we hold their repeats, so that they don’t have to keep posting in the original prescription prior to every repeat order. This helps to reduce cost and speed up the process of ordering repeats.

If I want my repeats returned, will you facilitate this?

Yes. The repeat prescription is your property, so if you want it returned, our pharmacist has a professional obligation to facilitate this. You may be charged for the cost of return postage, if required.

What if I cannot find the medication I'm looking for online?

Our range of products and those available for supply by the pharmacist is constantly growing, but if there is a product you can obtain from your regular veterinarian that is not listed on our website, then please contact us via live chat as it may be able to be sourced for you at a much lower cost.

How do I get 5% off retail products on my next prescription order?

The 5% discount applies automatically at checkout when you have BOTH a prescription medication and a retail product in your cart. The discount is only valid for the retail product and is not available in conjunction with any other discounts.

As a pet owner who’s thinking about online vet prescriptions, we know that you just want a quick, simple, and, most importantly, reliable way to attend to your beloved pet’s needs.

Through this Pet Chemist article, you can learn more about vet prescriptions as well as refills, required information, and even the types of medication available. Above all, you’ll also find out how you can buy pet meds online.

Can I get a prescription refill online?

Absolutely! At Pet Chemist, we facilitate refills for pet health prescriptions, whether it’s Metacam for dogs, Gabapentin for cats, or another prescription medication.

For new orders, simply consult with your vet and request that they write you a pen-signed prescription. Afterwards, you can easily proceed with our online ordering procedure.

Online ordering procedure

1. Order placement. With our range of over 500 pet medications, you can easily navigate our website to search for your pet’s prescribed medication and proceed with our checkout process.

2. Prescription upload. Once your payment is complete, you’ll be directed to upload your prescription digitally. This step also involves providing some additional details about your pet’s specific prescription.

3. Mailing the original. You can post us the original pen signed prescription using the following address details:

Pet Chemist Pharmacy

Reply Paid 89752

PO Box 999

Tweed Heads NSW 2485

Once you’ve completed these steps, you can have us at Pet Chemist take care of the rest. It’s our mission to make pet care as stress-free as possible for you!

Refills vs repeats

A veterinary prescription generally remains valid for up to twelve months unless your vet has indicated a shorter duration or until all repeats are used. Additionally, it’s important to note that some special types of online vet prescriptions may also have shorter expirations or other conditions.

In cases where no repeats are included or if the indication specifically states ‘no repeats’, such vet prescriptions will only be valid for a single supply. In these cases, a new pen-signed prescription from your vet will be required for subsequent orders at Pet Chemist.

However, if repeats are included on your original prescription, the good news is that we hold these repeat prescriptions on file for you. This means you only need to post in the prescription once, making the process quicker and more cost-effective. We can then continue to process and dispense pet medication for you until the repeats are used up or the prescription expires.

Australia’s top rated Pet Chemist

Here, we’re trusted by over 100,000 pet owners, with more than 130,000 medication orders processed since 2017. Part of this is because we carry a great selection of medications, all of which are APVMA- or TGA-registered.

Plus, with just a few simple clicks, we can have medication dispensed by an Australian-registered pet pharmacy through fast and convenient shipping across the country.

Aside from making pet prescriptions easy, we’ve also got you and your furry friend’s back through our legendary Aussie customer support team. Should you have questions or concerns, rest assured that we’ll be more than happy to have a chat with you.

Ordering prescription refills at Pet Chemist

We at Pet Chemist simplify pet care, and once you have a pen-signed prescription, you can order pet medication online. Here, we work with Australian registered pharmacists at Pet Chemist Pharmacy, and they’ll dispense your pet prescription drugs, such as Previcox or Cytopoint.

With this, simply keep in mind that the Pet Chemist Pharmacy is not able to accept e-prescriptions for pets or online vet prescriptions from online-only telemedicine veterinary businesses.

This is consistent with both the Australian Veterinary Association (AVA) and state veterinary board guidelines. However, you may still secure a pen-signed prescription from veterinary businesses that provide physical and online healthcare services.

What types of medications can be prescribed online for pets?

When it comes to prescribed online pet meds, there is a wide range of options your vet can recommend based on their expert assessment. To give you a better understanding, this may cover parasite treatment, pain management, eye infections, skincare, and other pet health concerns.

While you might want to order pet meds online without any professional guidance, know that it’s always best to consult your regular vet first before considering anything, even over-the-counter products like canine arthritis supplements or maybe even flea and tick treatment for dogs.

Remember, your vet can offer personalised advice, ensuring the medication is exactly right for your pet’s individual health requirements.

Should your vet provide online vet prescriptions, you can ask them to write the same prescriptions and pen-sign them. This way, you can order affordable pet prescriptions through us at Pet Chemist.

Your trusted partner in pet care

Recognising the deep bond between pets and their owners, we are committed to offering top-quality products at prices that make caring for your pet more affordable.

Our customers enjoy savings of up to 50% on a wide range of medications compared to local Australian vet clinics. On top of that, we also offer incredible specials on all your pet essentials, including health and wellness products, food, treats, and toys.

Here, we empower pet owners with access to quality care for their furry friends – all without breaking the bank. Shop now, buy now!

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